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Privacy Policy — Book Look Publishing

Effective Date: July 2026

Website: www.booklookonline.com

Publisher / Owner: Book Look Publishing

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1. Introduction

Welcome to Book Look Publishing ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.booklookonline.com, purchase our books, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect information to provide better services, process your book orders, and enhance your shopping experience.

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(a) Personal Information Provided by You

When you create an account, purchase books, subscribe to updates, or contact customer support, we may collect personal details including:

  • Identity Data: Full Name, Title.

  • Contact Data: Phone Number, Email Address.

  • Delivery & Billing Data: Complete Shipping Address, Landmark, PIN/Postal Code, City, State, and Country.

  • Transaction Data: Payment confirmation details. (Note: Book Look Publishing does not directly store your credit/debit card numbers, UPI PINs, or banking passwords. All online payments are securely processed through PCI-DSS compliant third-party payment gateways).

 

(b) Automated Data & Cookies

When you navigate through our website, certain technical information is automatically logged by our systems:

  • Device & Technical Data: IP Address, Device Type (Mobile/Desktop), Operating System, and Browser Type.

  • Usage Data: Pages viewed, books browsed, time spent on the site, and navigation paths.

  • Cookies & Tracking Technologies: Small data files stored on your browser to keep track of your shopping cart items and personalize your site preferences.

 

3. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

  1. Order Processing & Fulfillment: To process transactions, pack orders, dispatch books via courier or postal services, and send tracking updates.

  2. Customer Care: To assist with inquiries, cancellations, replacements, refunds, or technical issues.

  3. Marketing & Promotional Communications: To notify you about new book releases, special discounts, and author events (you can opt out at any time).

  4. Platform Improvement: To analyze user behavior and optimize our website layout, performance, and user interface.

  5. Security & Compliance: To prevent fraudulent transactions, protect our intellectual property, and comply with applicable legal requirements.

 

4. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes.

However, to provide seamless e-commerce services, we share necessary data with trusted service providers:

  • Logistics & Courier Partners: Companies such as India Post, Delhivery, BlueDart, or local delivery agents receive your name, address, and phone number solely for book delivery.

  • Payment Gateways: Secure payment processors (e.g., Razorpay, PhonePe, Paytm, PayU) to handle online transactions safely.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authorities.

 

5. Data Security

We implement industry-standard security measures to safeguard your personal data:

  • SSL Encryption: Our website uses HTTPS and SSL (Secure Sockets Layer) encryption to protect sensitive data transmitted online.

  • Access Control: Restricted access to personal data, ensuring only authorized team members handle order and delivery details.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

 

6. Your Rights and Choices

As a customer, you have control over your data:

  • Access and Correction: You can review, update, or edit your account information by logging into your profile on our website.

  • Opt-Out of Marketing: You can unsubscribe from promotional emails or WhatsApp updates by clicking the 'Unsubscribe' link or contacting us directly.

  • Data Deletion: You may request the permanent deletion of your account and personal data from our active database by sending an email to our support team.

 

7. Cookie Policy

Cookies help us recognize your browser and remember items in your shopping cart.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionalities of the website, such as keeping items saved in your cart.

 

8. Third-Party Links

Our website may contain links to social media pages, author blogs, or external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

 

9. Changes to This Privacy Policy

Book Look Publishing reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Effective Date." We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

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